Terms and Conditions


These general terms and conditions of sale concern the purchase of products online at www.parafarmacialamela.it belonging to: 


VAT / Cod.Fisc .: 03280530043 

Address: Address: Via Senator Sartori, 9 - 12042 - Bra (CN) 

Email: info@parafarmacialamela.it 

These terms of sale can be modified or updated at any time by LA MELA SNC and the buyer agrees to take a look before making any order. 

The reference rules for distance contracts are set out in Section II of Legislative Decree no. 206 of 6 September 2005. 

The contract will end with user / buyer access to the website www.parafarmacialamela.it. Here, following the specified route, you will formulate the proposal to purchase the products. 

The contract is concluded at the time of acceptance of the order by LA MELA SNC and the buyer will be notified by email of the acceptance of the order. 

By submitting the order, you implicitly state that you have read all the information that is present during the purchase procedure and accept the full terms and conditions contained on this page. In case of non-acceptance of the order, LA MELA SNC undertakes to notify the buyer in a timely fashion. 

Once the online shopping proposal has been formulated, you will have to print, save or copy these general sales conditions as provided for in Legislative Decree no. 206/2005. 

Any rights of the buyer to any damages or damages are excluded and any contractual or non-contractual liability for any direct or indirect damages to persons and / or things due to the total or partial failure to accept or evade the order is excluded. All communications to LA MELA SNC must be made exclusively to the physical address specified on this page or by e-mail. 


Purchase proposals on the www.parafarmacialamela.it website should only be carried out by a user with a residence or domicile in Italy, majority and holding a tax code. 

The prices of the products indicated on the website www.parafarmacialamela.it which constitute public offer under art. 1336 cc, are inclusive of VAT and all other taxes. 

Sales prices are valid until receipt of the acceptance notice of the purchase proposal. The images of the products on the site are purely indicative. If there are no specific indications in the order notes, you can not complain about the lack of conformity of the purchase. 

With the transmission of the purchase proposal the buyer gives his consent to the use by LA MELA SNC for the remote communication of the means of fax, telephone, and e-mail. 


The buyer will be able to pay the ordered products through the following payment methods indicated on-line at the time of purchase: 

A) PayPal 

If PayPal is selected as a payment method, the transaction will take place on PayPal-owned servers and may be finalized by the customer through debit on his PayPal account or through a credit card transaction by filling in the fields of the form on the PayPal screen. payment. Any discrepancies regarding the verification of this transaction will not be attributable to LA MELA SNC becomes available to provide the assistance necessary to resolve the disguise. 

B) Bank Transfer Italy 

Anticipated in LA MELA SNC. Payment is made through a bank transfer for which IBAN's coordinates of LA MELA SNC are provided by mail to the customer once the payment method is chosen. Fax copy or transaction transaction receipt as proof of the transaction is required, and shorter shipment times are shortened. 


In the event an order is to contain a product larger than the quantity available in stock in stock, LA MELA SNC guarantees the order evasion in the quantity indicated by the buyer as soon as possible. 

If it is not possible to find the quantity of missing product, LA MELA SNC undertakes, upon due notice to the buyer and express consent, to replace the missing product with a similar composition and effect desired. 

In case the buyer did not accept the replacement and a longer period of completion of the order (no higher in any case for the 30 days provided by article 54 of Legislative Decree 206/2005) LA MELA SNC will ship However, ordered goods, provided that the value of the order is greater than or equal to € 50.00 (fifty five). 

If the buyer does not give his consent to wait for the delivery time (beyond the 30 days provided by article 54 of Legislative Decree 206/2005) and the residual value of the order does not have to To be equal to or greater than € 50.00 (fifty Euros), the contract will be terminated and LA MELA SNC will immediately cancel the order. 


MELA SNC will arrange to deliver to the buyers the products ordered by couriers and / or shippers of its trust. 

Shipment is made from Monday to Friday, excluding public holidays, Saturdays and Sundays. Delivery of products takes place within 48 hours of completion of the order, except for larger islands where delivery times are considered 72 hours. At the time of notification of payment, the products will be ready to be shipped. Drugstore undertakes to promptly notify the purchaser of any misstatement or difficulties in obtaining non-commercial products; In this case you will be required to return the full amount received including shipping costs. At the time of shipment to the buyer, a notification email will be sent to monitor the goods purchased at your home address. When delivering the buyer is required to check that the pack is in good condition, otherwise it is authorized not to accept it, and if it has a room you can take a picture of it, attesting to the actual condition of the packing at the time of delivery. In the following hours you will be required to inform Parafarmacia or by phone number 0172 054 401 or at info@parafarmacialamela.it which will take the shortest possible time to solve the problem. 

There are no constraints to the benefit of the LA MELA SNC service, but the following sales conditions are valid: Shipping costs for Italy for orders under € 90 (one hundred Euros) is € 5,90 . In addition to € 90 (one hundred Euros) in products, shipping is free. 

In summary: 

- Orders that DO NOT reach 90 € in products: shipping costs 5,90 € across Italy 

- Orders for a total of products over 90 €: Free shipping throughout Italy 


It is forbidden for the buyer to disclose false and / or fanciful data in the registration process for the performance of this contract and related communications; Master data and email must be strictly real and not belonging to third parties or fantasy people. LA MELA SNC reserves the right to prosecute any violation in this respect and any abuse of interest and for the protection of all consumers. 

Buyer raises LA MELA SNC from any liability arising from the issuance of incorrect tax documents due to errors in the data supplied by the buyer, since the latter is solely responsible for the correct insertion of the same into the site. 

The buyer is obligated to accept the jurisdiction of the Forum of Cuneo for all disputes relating to the application, execution, interpretation and violation of this contract. 


By filling in the registration form in the registration procedure necessary to activate the process of completing this contract and the related additional communications, the buyer authorizes LA MELA SNC to communicate its non-sensitive personal data (residence, telephone address) to courier and / or Trusted shippers that are used to deliver the purchased products so that orders can be delivered. These data are processed electronically in accordance with applicable laws and may be exhibited only at the request of the judicial authority or other authorities authorized for this purpose by law. Personal data will be communicated to delegated persons to complete all the activities necessary for the performance of this contract and will be disseminated solely for this purpose. 

The processing of personal data is carried out, even through electronic means, in compliance with the procedures established by art. 11 of Legislative Decree no. 196 guaranteeing the consumer and, in general, protecting his rights, fundamental freedoms and dignity, with particular reference to confidentiality and personal identity. The processing of the data will be carried out for the period of time necessary for the performance of this contract. Personal data will not be disclosed to third parties. You may request the cancellation of your personal information by sending a fax or postal mail to the Paraphernalism site specified on this page. 

Owner and responsible for the collection and processing of personal data is: 

LA MELA snc 

VAT / Cod.Fisc .: 03280530043 

Address: Address: Via Senator Sartori, 9 - 12042 - Bra (CN) 

Email: info@parafarmacialamela.it 

LA MELA snc 

Partita I.V.A. / Cod.Fisc.: 03280530043

Indirizzo: Indirizzo: Via Senator Sartori, 9 – 12042 - Bra (CN)

Email: info@parafarmacialamela.it


The warranty clauses in this page replace any other warranties or conditions, other than those provided by law. All products marketed by LA MELA SNC are covered by the manufacturer's standard warranty and 24-month warranty for defects of conformity, pursuant to DL no. 24/02. In order to benefit from warranty service, the buyer must keep the invoice or shipping document received. The manufacturer's warranty is provided in accordance with the procedures contained in the documentation that is included in the packaging of the product covered by the warranty or service request. 

The 24-month warranty under DL no. 24/02 applies to the product that exhibits a defect of conformity, provided that the product itself is used correctly and in accordance with its intended use and as provided in the accompanying technical documentation. In the event of a failure of conformity, LA MELA SNC DR. DAVIDE ROSSI supplies, without charge to the consumer / buyer, the replacement of the product. 

The 24-month warranty under DL no. 24/02 is valid for the product that exhibits a defect of conformity, provided that it is used correctly, in accordance with its intended use and what is stated in the accompanying technical documentation. In the event of a lack of conformity, LA MELA SNC will provide replacement of the product at no cost to the buyer. 

If, for any reason, the product can not be replaced by warranty, LA MELA SNC may, at its sole discretion and upon notice to the buyer, send to the latter a product of the same characteristics and value or to issue a voucher Discount of equal amount spendable within 6 months on another item sold on the site. 

This guarantee is transferable only if the current owner provides the original purchase proof issued by LA MELA SNC. In countries where limitation of liability is not excluded, the maximum liability of LA MELA SNC can not exceed the price paid by the buyer for the purchase of the product, except in cases of serious or gross negligence. 

LA MELA SNC DR. Disclaims any liability for incidental, special, indirect or consequential damages, except in cases of serious or gross negligence. 

The manufacturing defect report must be made within two months of its discovery, subject to the decay (art. 1519-sexies cc). 

The buyer must make a specific complaint following the procedure given in item n. 10. 


Information on the exercise of the right of withdrawal 

A. Type instructions on withdrawal pursuant to Article 49, paragraph 4, of Legislative Decree 206/2005. 

Right of withdrawal 

You have the right to withdraw from the contract, without giving any reasons, within 14 days. The withdrawal period expires after 14 days from the day you or a third party, other than the carrier and you designated, acquires the physical possession of the goods. 

In order to exercise your right of withdrawal, you must inform us of your decision to terminate this contract by means of an express statement (such as a letter sent by post, fax or e-mail). 

Our contact details are: 

LA MELA snc 

VAT / Cod.Fisc .: 03280530043 

Address: Address: Via Senator Sartori, 9 - 12042 - Bra (CN) 

Email: info@parafarmacialamela.it 

To do so, you can also use the form of withdrawal form below or our online form, but it is not mandatory. In order to comply with the withdrawal period, it is sufficient that you send a notice regarding the exercise of the right of withdrawal before the expiry of the withdrawal period. 

Module of withdrawal type within the meaning of Article 49, paragraph 1, lett. H (compile and return this form only if you want to cancel the contract) 

Addressee: LA MELA snc 

VAT / Cod.Fisc .: 03280530043 

Address: Address: Via Senator Sartori, 9 - 12042 - Bra (CN) 

Email: info@parafarmacialamela.it 

With the present I / we (*) we notify the withdrawal of my / our (*) sales contract of the following goods / services (*) 

Ordered (*) / Received (*) 

Name of consumer (s) 

Consumer Address (s) 

Signature of the consumer (s) (only if this form is notified in hard copy) 


(*) Delete the word unnecessary. 

Effects of recess 

If you withdraw from this contract, you will be refunded all payments you made to us, including delivery costs (except for the additional costs arising from your choice of a delivery type other than the least expensive standard delivery type from We offer) without undue delay and in any case not later than 14 days from the day we are informed of your decision to terminate this contract. These refunds will be made using the same means of payment you have used for the initial transaction, unless you have otherwise agreed otherwise; In any case, it will not have to bear any cost as a consequence of such reimbursement 

You are required to return the goods or deliver them to us without undue delay and in any case within 14 days of the day you notified us of your withdrawal from this contract. The term is respected if you return the goods before the expiration of the 14-day period. 

The direct costs of returning the goods will be yours. She is only responsible for the diminution of the value of the goods resulting from a manipulation of the property other than that necessary to establish the nature, characteristics and operation of the goods. 

10. CLAIMS. 

Any complaint should be forwarded via the form contained in the "contact" section that must be filled in all its spaces. The buyer will receive a confirmation email of the opening of the complaint within the next three working days; In the same email you will be provided with all instructions for defining the procedure and specifying any requests for clarification or supporting documentation. As provided by applicable law, the buyer, if he or she passed more than six months after the delivery of the product, must provide appropriate documentation that attests and provides evidence that the defect of conformity existed at the time of delivery. For claims filed within six months of delivery, LA MELA SNC reserves the right to verify the actual presence of the defect complained of prior to granting the buyer the required solution or the alternative solution provided for by law. 


Has the right to terminate the contract stipulated by giving notice to the buyer and properly specifying the reasons; In this case the buyer will only be entitled to the refund of the sum if already paid. The fact that the payment is successful, carried out by the customer through one of the methods specified in paragraph 3 of these conditions and the obligations assumed by the client are essential, so that the failure by the buyer of only one Such obligations will result in the termination of the contract right under art. 1456 cc, without the need for a judicial ruling, without prejudice to LA MELA SNC's right to take legal action for compensation for any further damage. 


Any dispute relating to the application, execution, interpretation, and breach of the online purchase contract concluded through the website is subject to the Italian jurisdiction. 

With the exception of the cases provided by art. 63 of Legislative Decree n. 206/2005, any dispute between the parties concerning the application, execution, interpretation and violation of this contract shall be the sole responsibility of the Forum of Cuneo.

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